Privacy Policy

"Theshopyohjiyamamoto" (http://theshopyohjiyamamoto.com/ hereinafter "this service") is a website operated by Yohji Yamamoto Inc. (hereinafter "our company"). In managing this service, we believe that customer trust is the top priority, strictly manage customer's personal information in accordance with the Personal Information Protection Act ("Personal Information Protection Act") and personal information protection policy In addition to dealing with customer's wishes, we strive to maintain the accuracy and confidentiality of customer's personal information.

1. Collection and Use of Personal Information

We may collect and use customer's personal information such as the followings for the purpose listed in "2. Purpose of Using Personal Information".
· Member's name, address, sex, nationality, date of birth, phone number, fax number, E-mail address, occupation
· Member's purchase history
· Others Personal information necessary for the Company to provide goods and services to customers

2. Purpose of Using Personal Information

      

We will use your personal information collected to the extent necessary for achieving the following objectives.

  1. Shipment of the purchased goods, payment settlement
  2. After-sales service and counseling service related to the purchased goods
  3. Questionnaire · Survey for the development of new goods and services
  4. Product policy planning, product development, production / logistics strategy planning aimed at improving service levels etc..
  5. Planning preferential treatment measures for customers regarding our goods and notifying customers of benefits
  6. Management of purchase history of our goods and service usage history such as after service
  7. Information sharing by direct messages to customers (by mail, telephone, E-mail etc.)
  8. Provision to third parties to the extent necessary for appropriate business operation
  9. Any additional objectives necessary for appropriate and smooth fulfillment of dealings with customers

3. Management of Personal Information

We will endeavor to keep your personal information accurate and up to date. In order to prevent the loss, misuse, alteration and unauthorized access of your personal information, we establish internal regulations on the protection of personal information, construct an appropriate in-house structure, and implement strict security measures.

About SSL Security

We use SSL (※) on everyone’s personal information page to prevent members' important information from being read or altered by third parties.
(*) SSL (Secure Socket Layer) is a security function that encrypts data. By encrypting with SSL, we can protect member's personal information from hackers and crackers and use information safely.

About Cookie

Cookie is a small text file that the website sends to the hard disk of customer's computer for the purpose of keeping records.
By using cookies, members can record information on their preferences for a specific site, facilitating a better experience on the website. The use of cookies has become a standard in the industry, and cookies are used in many websites for the purpose of providing useful information to customers.
The cookie identifies the user's computer, but it cannot identify the individual identity of the user. Users can choose whether or not to use cookies. Most computer browsers are set to accept cookies, but if you feel reluctant gathering information using cookies, you could set your browser to refuse to accept cookies.
However, please understand that there is a possibility that some or all of the services / functions of this website may not work properly should you refuse to accept the use of cookies.

4. Provision of Personal Information to Third Parties Other Than Customers

In order to achieve the items listed in 2. Purpose of Using Personal Information, we may provide the personal information of the customers listed below within the following range of use.

  • · Mutual utilization of information within the following Group companies for purposes necessary for business.
  • · Yohji Yamamoto Inc. 2-2-43 Higashi Shinagawa, Shinagawa-Ku Tokyo 140-0002 JAPAN
  • ​ ​· Y'S France 155 rue Saint-Martin 75003 Paris, FRANCE
  • · Y's GB Limited 14/15 Conduit Street, London W1S 2XJ, UK

  • · Provision to our franchise stores, or third parties with similar contractual relationships.
  • · Provision to third parties to the extent necessary for appropriate business

Below are customer's personal information that will be provided to a third party for the cases listed above.

  • · Member's name, address, sex, nationality, date of birth, phone number, fax number, E-mail address, occupation
  • · Member's purchase history
  • · Others Personal information necessary for the Company to provide goods and services to customers

When offering or consigning to third parties, we endeavor to examine the third parties carefully, prevent any leakage, loss, and tampering of personal information by concluding contracts concerning handling of personal information, and supervise the third parties if necessary. In addition, we will stop offering personal information to third parties when requested by the customer himself / herself.

5. Revision of Personal Information Protection Policy

We may revise our personal information protection policy without notice to customers. If there are significant changes, we will make a clear announcement to the members on our website.

6. Inquiries about the Handling of Personal Information

If you have any questions, please write an e-mail to the E-mail address shown below.
theshop@yohjiyamamoto.co.jp

Appendix
This Personal Information Protection Policy shall be applied from April 20, 2017.